Administrator/Receptionist
Circa £25,000 depending on experience
Sheffield, office-based role
Benefits:
- Holidays that grow with you – 20 days + 8 bank holidays + 4 extra bank holidays!
- Recognition & rewards – Service awards & regular appreciation
- Wellbeing matters – Westfield Health scheme
- Financial security – Pension scheme
- Work-life balance – Early finish on Fridays & 36.5 hour week
- Career growth – Development opportunities & training support
- A team that socialises - Christmas and Summer events
A well-established firm of Chartered Accountants with a small, friendly team environment, is looking to add to their team due to internal promotion. With a forward-thinking leadership team, the firm have a reputation for commercial focus and a personal approach to clients, whether sole traders or larger businesses.
This is more than just an admin role – you’ll be the first point of contact for clients, setting the tone for their experience with the company. Whether you’re greeting visitors with a warm welcome or supporting the accountants and partners behind the scenes, your role is key to ensuring smooth day-to-day operations.
The Administrator role also covers the front of house Reception, ensuring a warm and welcoming first impression and an opportunity to become an integral part of a friendly, professional organisation.
Front of house duties:
- Meeting & greeting clients and visitors, welcoming them to the building
- Setting up and clearing down meeting rooms
- First point of contact for initial telephone and email enquiries – dealing with these in a welcoming manner and directing appropriately
Administrative Support duties:
- Supporting the Accountants and Partners with all admin tasks
- Taking and distributing meeting minutes
- Filing documents with HMRC
- Setting up new client enquiry files
- Completing new client onboarding tasks
- Filing and recording documents
- Following strict company-wide workflow procedures
- Using IRIS system to update files
Experience required:
- Administrative and/or reception experience within an accountancy firm or similar industry across the bookkeeping, tax planning, business management, and auditing departments.
- Strong communication skills – especially face to face.
- Willingness to learn and develop
- Organised approach to work, able to prioritise and meet deadlines
- Understanding of the need for confidentiality