We are delighted to announce a collaboration with a global company based in Worksop, assisting them in the recruitment of a Strategic Credit Controller. This presents an exceptional opportunity for a skilled credit controller to be able to ensure that outstanding debt is minimised, and risks are identified. This is a fantastic opportunity to join a large team with a clear progression opportunity.
You will become an integral part of the Credit Control team that can offer:
- A competitive salary
- Flexible working with an option for one day of remote work per week
- Five weeks of annual leave
- Study support
- Discount schemes
Your responsibilities will encompass:
- Ensure timely customer payments to minimise bad debt.
- Handle customer inquiries promptly and effectively.
- Identify and implement process improvements.
- Meet daily outbound communication targets.
- Achieve targets for reducing overdue payments and improving cash flow.
- Resolve customer disputes and escalate complex issues.
- Categorise outbound service requests efficiently.
- Support team training as needed.
- Guide on non-standard issues.
- Assist in monthly reporting on financial metrics
The ideal candidate for this role will possess:
- Strong understanding of accounting systems and Accounts Receivable processes.
- Skilled in resolving debt management issues, including legal actions for unpaid invoices.
- Preferably experienced in managing complex customer credit portfolios.
- Prior experience in a busy Customer Service/Finance environment is beneficial.
For further details, please apply or contact Leighton Thomas directly