Credit Controller - Worksop

12 April 20242024-04-12
Worksop, South Yorkshire & Sheffield City Region

We are delighted to be working alongside a global firm based in Worksop. We're seeking a Credit Controller to play a crucial role in debt management within a large team. This is your chance to thrive in a large, progressive team with ample growth opportunities that can offer:

  • Competitive salary
  • Flexible work arrangements, including one remote work day per week
  • Five weeks of annual leave
  • Study support
  • Access to discount schemes

Key Responsibilities:

  • Chase customer payments to minimise bad debt.
  • Manage Credit Control inquiries within agreed timelines.
  • Identify process improvement opportunities.
  • Meet weekly outbound phone call targets.
  • Assist in reducing overdue debt and maximising cash collections.
  • Proactively identify and escalate customer disputes.
  • Create and categorise outbound service requests using internal ticketing system

Ideal Candidate Profile:

  • Proficient in addressing inquiries and resolving issues for both internal and external customers.
  • Skilled in navigating fast-paced customer service and finance settings.
  • Demonstrated ability to manage numerous customer accounts, strategically reducing outstanding debts while promptly identifying and addressing potential disputes early in the collections process.
  • Possess strong investigative and interrogation skills essential for thorough examination and resolution of disputes or queries as a Credit Controller

Interested? Apply now or contact Leighton Thomas directly for more details.