Operations Assistant
Location: Leeds (1 day home working available)
Salary: £25,000–£27,000 per annum, dependent on experience
Contract: Full-time, Permanent
Benefits: 25 days holiday + bank holidays, private health care, life assurance, generous pension, discretionary profit share, early finish Fridays + other benefits
Are you an organised, detail-oriented individual looking to start or grow your career in operations and logistics? We’re looking for a proactive and enthusiastic Operations Assistant to join a small , high-performing team in delivering exceptional operational excellence across global markets.
About the Role
This is a fantastic opportunity to develop hands-on experience in operations, shipping, and administration management. Working closely with suppliers, logistics partners, and internal teams, you’ll support the smooth fulfilment of customer orders and help manage the day-to-day running of the Leeds office.
You’ll have the chance to learn and grow in a mission-led company that values teamwork, customer service, and continuous improvement.
Key Responsibilities
- Process customer purchase orders and input into internal systems (e.g., Sage 200)
- Liaise with third-party warehouses and logistics companies to ensure timely packing and shipping
- Prepare shipping documents including delivery notes, invoices, and packing lists
- Manage customer queries and support with sample despatch
- Assist in mail order fulfilment and website updates
- Maintain accurate stock records and organise office supplies
- Provide general administrative support and help manage the building
About You:
- Familiarity with Microsoft Office (especially Word, Excel, and Outlook)
- Experience with Sage 200 or shipping/export processes is a plus (training provided)
- Excellent attention to detail and time management skills
- Strong communication and teamwork capabilities
- A practical, “can-do” attitude and willingness to learn