Operations Manager
Location: Leeds (1 day home working available)
Salary: Competitive, dependent on experience
Contract: Full-time, Permanent
Benefits: 25 days annual leave + bank holidays, Private healthcare, Life assurance, Generous pension, Discretionary profit share, Early finish Fridays + other benefits
Are you an organised, motivated, and people-focused individual looking to make a tangible impact in a values-driven business? We are seeking an enthusiastic Operations Manager to lead a small, high-performing team in delivering exceptional operational excellence across global markets.
About the Role:
This is an exciting opportunity for someone who thrives in a fast-paced, purpose-led environment and has a keen interest in global logistics and ethical manufacturing. As Operations Manager, you will take full ownership of the company’s operational activities — from procurement and stock management to production oversight, order fulfilment, and process improvement.
You’ll work closely with teams across the business, ensuring smooth day-to-day operations while developing long-term strategies to support sustainable growth.
Key Responsibilities:
- Oversee procurement of raw materials, including supplier negotiation and delivery scheduling
- Coordinate and manage production planning, quality control, and documentation
- Lead sales order fulfilment, including packing coordination, shipping documentation, and customer service support
- Monitor stock levels and maintain accurate data in Sage 200 and tracking systems
- Contribute to continuous improvement initiatives and risk management
- Line manage and support the development of an Operations Assistant
About You:
- Proven experience in operations, supply chain, or logistics (preferably in manufacturing/export environments)
- Strong planning, problem-solving, and leadership skills
- Confident working cross-functionally with a hands-on, can-do approach
- Excellent communication and time management
- Proficiency in Microsoft Office and familiarity with Sage 200 (or similar software)
- Previous line management experience is desirable